Thursday, 29 July 2010

Wobbles

We've all noticed a tendency in the system to wobble: sometimes its very wobbly, and makes a connection impossible.

Rob, our engineer, is in Sri Lanka - and when he comes back in August he'll take a close look at what's wrong - but as a temporary measure he's adjusted the frequency of transmission between the Lingen transmitter that, ultimately, handles everyone's traffic, and Leintwardine, where our signal goes into the internet. We have now an increase in signal level and it seems to be improving the service.

I'll keep you all posted.

Wednesday, 7 July 2010

Capacity goes up....

I'm delighted to say that today's effort to double our network capacity was successful: we now have twice as much bandwidth. Hopefully this will improve everyone's upload and download speeds.

We'll be adding another 50 per cent extra capacity later this month - meaning even faster broadband.

Apologies its taken so long.

Friday, 2 July 2010

Electricity supply

As users will not need reminding, we've been having some - how to describe it? - "issues" with our electricity supply.

Today from about 3.15pm the service went down whilst a brand new electricity supply was hard wired into our equipment. This ought to put a stop to the problem, once and for all.

Many many thanks to Lloyds of Ludlow Ltd, our landlords, for their enormous effort to help resolve this problem, and to Paul at PBJA Electrical Contractors for stepping in to help us out, despite being in the midst of packing for his holiday flight.

The internet connection is planned to resume by 5pm. Next Wednesday. 7th July, has been pencilled-in for the first stage of the service enhancement.