We're not sure why the system went down on Saturday - no obvious reasons. The best guess is that a piece of equipment at Leintwardine is malfunctioning. Rob, our engineer, is going to have a word with the manufacturer tomorrow. Meantime, I've given the nasty electric demon the equivalent of a good kicking, and its sprung into life again.
Advance warning: there may be a small disruption to service on Wednesday morning, when engineers from BT are fiddling with some of our wires. This is the final phase of the enhancement which, had it not been for our electrical nightmares in April and May, would have been completed long ago. I promise you'll all notice the benefits....
I've tried to return all the calls about Saturday's problem - could you remember to leave your number when you call? Hunting around for numbers slows me down - and occasionally stops me dead in my tracks.
Apologies and thanks for your forebearance
