* If you have an @accessbb.co.uk email address, then you need to replace it urgently. The @accessbb address will die on, or before, 31st March - so you need to act now. The easiest solution is www.googlemail.com or www.hotmail.co.uk or www.yahoo.co.uk - follow the instructions on line. If you have problems give me a call and I'll talk you through it. When you've your new email address PLEASE TELL US WHAT IT IS - and of course, tell your friends and family....
* The changeover from QiComm to our community-owned and run service will mean an engineer needs to visit every user's house. Your Repeatit customer units (the small boxes attached to the outside walls or chimneys) need to be re-configured. This will take place in the week beginning 29th March. We're hoping the work can be done from outside - but it may need access to the house. We'll be in touch - but it would be helpful if you could make arrangements for that week, in case engineers need to access. Needless to say, without it your internet service won't be connected.
* The first stage of the technical changes we need has been completed. Users in the Kinsham, Belgate, Uphampton, Lower Woodhouse area's are no longer plumbed into the internet via Pembridge telephone exchange: all traffic is now being bounced up the hills from Shobdon via Kinsham and Lingen to the main network centre in Leintwardine. For now that means all 36 of us are sharing one ADSL line at Leintwardine - which is far too many. There's a theoretical risk it will slow your service - so far mine seems unaffected, but please understand if the internet gets a little gummy in the next few weeks until we can add extra lines.
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